TRADING

How much will your 20 bps fee cost me in USD?
Basis points (bps) are hundredths of a percent so 1 basis point = 0.0001 (or 0.01/100). To determine what your fee will be on a given trade you can multiply...
Thu, 18 Nov, 2021 at 10:42 AM
How do I close a position?
For help with the Trading Interface you can email our Market Ops team at market.operations@erisx.com.
Fri, 24 Sep, 2021 at 4:15 PM
Where is my money and coin held?
Eris Clearing LLC is the legal entity responsible for holding both fiat currency and digital currency. Eris Clearing maintains bank accounts at a number of ...
Thu, 18 Nov, 2021 at 1:24 PM
Do you charge blockchain fees?
On crypto withdrawals, yes. Please refer to our fee schedule for our most up-to-date fees.
Thu, 18 Nov, 2021 at 10:44 AM
Not my keys, not my crypto?
While a catchy phrase, it ignores the multitude of legal, regulatory, and operational protections implemented by regulated entities such as ErisX and the co...
Fri, 24 Sep, 2021 at 4:22 PM
How do I see your markets?
trade.erisx.com
Fri, 24 Sep, 2021 at 4:15 PM
Do I get charged for holding my coins with ErisX?
ErisX does not charge for storage. Please refer to our fee schedule to review the fees we do charge.
Thu, 18 Nov, 2021 at 10:59 AM
Why does my balance show 0.00 BTC when I have a coin balance in my account?
The Trading UI shows an account’s available trading balance. Open orders to sell available coin reduce this balance by the size of the sell order. For examp...
Fri, 24 Sep, 2021 at 4:19 PM
What exchange access/connectivity options does ErisX offer?
We offer a variety of exchange access options to meet a range of customer demand: a web-based simple order entry ticket and a more sophisticated trading use...
Thu, 18 Nov, 2021 at 10:46 AM
Is there a fee for moving between coins?
Moving between coins can be achieved by placing a trade in the relevant coins you want to move between. For example: ETH/BTC allows moving between Ether and...
Fri, 24 Sep, 2021 at 4:20 PM