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FAQ
FUNDING
23
What are ErisX’s fees?
How do I send a wire transfer?
How does ACH funding work?
Does ErisX require a minimum account size?
Can I link my savings to my ErisX account?
View all 23
ONBOARDING
15
From what countries can customers access ErisX?
Can New York Customers trade USDC?
What documentation do you require to open an account?
How do I open a futures account?
What is 2FA?
View all 15
TRADING
16
How much will your 20 bps fee cost me in USD?
How do I close a position?
Where is my money and coin held?
Do you charge blockchain fees?
Not my keys, not my crypto?
View all 16
PRODUCT
23
Why trade on ErisX, a centralized exchange (CEX) rather than on a decentralized exchange (DEX)?
Can I short on ErisX?
What are your trading fees?
What is your fork policy?
How does physical settlement work?
View all 23
REGULATION
3
In what states is ErisX authorized to open customer accounts?
Where can I find an Exchange Holiday Schedule
What is a Politically Exposed Person (PEP)?
CLEARING
3
Do I need a clearing Member relationship to trade the futures contracts?
What entity clears spot and futures contracts traded on Eris Exchange?
Can bitcoin be posted as collateral at the clearing house?
INFORMATION SECURITY
1
Is my information secure with ErisX?
USDC
11
Is there a cost to deposit or withdraw?
How do I withdraw USDC from my account?
Do I need to sign any paperwork to be approved for USDC in my spot account?
Can I use USDC to trade ErisX futures products?
How will USDC benefit me for funding?
View all 11
TAX INFORMATION
10
How does ErisX report taxes on Spot Crypto currencies?
What tax documents will I receive from ErisX?
Who does ErisX use to report Taxes?
What reports can I use to help me file taxes?
Can I download a tax report from the ErisX Member Portal?
View all 10
OTHER
2
How do I contact ErisX customer support?
Does ErisX actively participate in Social media?
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