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Knowledge base
FAQ
FUNDING
23
What are ErisX’s fees?
How do I send a wire transfer?
How does ACH funding work?
Does ErisX require a minimum account size?
Can I link my savings to my ErisX account?
View all 23
ONBOARDING
15
From what countries can customers access ErisX?
Can New York Customers trade USDC?
What documentation do you require to open an account?
How do I open a futures account?
What is 2FA?
View all 15
TRADING
16
How much will your 20 bps fee cost me in USD?
How do I close a position?
Where is my money and coin held?
Do you charge blockchain fees?
Not my keys, not my crypto?
View all 16
PRODUCT
23
Why trade on ErisX, a centralized exchange (CEX) rather than on a decentralized exchange (DEX)?
Can I short on ErisX?
What are your trading fees?
What is your fork policy?
How does physical settlement work?
View all 23
REGULATION
3
In what states is ErisX authorized to open customer accounts?
Where can I find an Exchange Holiday Schedule
What is a Politically Exposed Person (PEP)?
CLEARING
3
Do I need a clearing Member relationship to trade the futures contracts?
What entity clears spot and futures contracts traded on Eris Exchange?
Can bitcoin be posted as collateral at the clearing house?
INFORMATION SECURITY
1
Is my information secure with ErisX?
USDC
11
Is there a cost to deposit or withdraw?
How do I withdraw USDC from my account?
Do I need to sign any paperwork to be approved for USDC in my spot account?
Can I use USDC to trade ErisX futures products?
How will USDC benefit me for funding?
View all 11
TAX INFORMATION
10
How does ErisX report taxes on Spot Crypto currencies?
What tax documents will I receive from ErisX?
Who does ErisX use to report Taxes?
What reports can I use to help me file taxes?
Can I download a tax report from the ErisX Member Portal?
View all 10
OTHER
2
How do I contact ErisX customer support?
Does ErisX actively participate in Social media?
Getting Started
Making a Trade
4
Order Types
The Algo Machine
Trading User Interface
Quick Trade Tutorial
Security and Privacy
1
Funding Password
Open an Account
1
How to Open an Individual Spot Account
Trading
Block Trades and OTC Streams
1
ErisX Block Trades & OTC Streams
Deposits and Withdrawals
0
Services
APIs
1
API Credentials
Capitalise
Articles
5
A brief overview of Capitalise.ai
How do I start a strategy?
How to contact Capitalise and when
How can I test the system?
How can I change my email and notification preferences?
Videos
3
Getting Started with Capitalise.ai
Backtest and Optimize Your Trading Strategy
How to Automate Any Trading Strategy Using TradingView Alerts
Futures
Bounded Futures
1
TUI Bounded Watchlist
Help Desk Software
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